Terms of Service


High Stick Crew is the only company authorized to sell items connected to its brand, unless a partnership agreement is established in advance.

The online sales services are intended for retail sales only.

Prior to confirmation, these terms and conditions must be fully reviewed and irrevocably accepted, and will be considered as such after confirmation of the purchase order.

Article 1. Authorization & Preliminary statements

1.1 Important information

High Sticky Crew does not encourage anyone to break the law in their country. High Sicky Crew cannot be held responsible for the actions of people who purchase our products. We ship our products on condition that they are not used by others in conflict with applicable local law. Unfortunately, regulations and implementation of our products often differ from country to country. For this reason, we urgently advise you to find out about the regulations to which you are subject. It is your responsibility to check with your local laws. As a High Sticky Crew customer, you are prohibited from distributing High Sticky Crew products to countries where possession and/or trafficking is illegal.
For your own protection, we ask that you inquire and comply with all local laws. international laws governing the purchase of our products in your part of the world. In many countries it is illegal to possess our products. By ordering, “you confirm that you have checked local and international law and can do so legally” and that responsibility for this decision rests solely with you.

1.2 Buyer’s declarations

The buyer / customer declares that:

  • He is legally an adult
  • He has full legal capacity to use these services
  • It is fully informed that written consent is not necessary to assume responsibility for understanding the content of the general conditions and to confirm the order
  • All information provided on this site by the customer is correct
  • It authorizes the site to communicate with them via the email address provided by the customer
  • All products purchased are for personal use only

Article 2. Definitions

The terms for the parts have the following meanings:

  • Order: the product(s) requested by the buyer from the seller;
  • General conditions of online sale &: these general conditions of sale, including the introduction;
  • Delivery times: time between confirmation of the purchase order and the delivery date of the buyer's purchase order;
  • Shipping costs: the cost of the fees applied by the seller to send the purchase order to the delivery address indicated by the customer;
  • Shipping method: means all standard or express shipping methods available on the site at the time of ordering;
  • Price: the unique value of a product; this value includes all taxes and excludes all shipping charges;
  • Total Price: the total amount of accumulated prices of the products in the purchase order; this amount includes all taxes;
  • Product: the term designating the product which is for sale on the site www.hscrew.ch;
  • Website: online sales site www.hscrew.ch used by the seller to market its products;
  • The seller: High Sticky Crew;
  • Online sales: sale of the Seller's products via the Site.

Article 3. Purpose

The purpose of these general conditions of online sale is to define the rights and obligations of the parties in the context of the sale of items marketed on the website.

The purchase of an item by the buyer implies complete and complete acceptance of these general conditions of online sale, which have been fully taken into account before ordering.

Article 4. Scope of application

These general conditions of online sale are reserved for the private use of the customer.

The main characteristics and prices of products sold electronically are available on the website.

These general conditions of online sale apply to all sales of products made by the seller, via the use of the website.

These general conditions of online sales apply to orders placed successfully.

Article 5. General conditions of online sale of opposition rights

Both parties acknowledge that their relationship will be exclusively governed by these General Conditions of Online Sale, to the exclusion of all conditions previously available on the Seller's website.

High Sticky Crew reserves the right to modify these General Conditions of Online Sale at any time by publishing a new version on the Site. The version takes precedence immediately after online publication.

Article 6. Access to the online sales area

High Sticky Crew reserves the right to temporarily or permanently close the Site or access one or more of its numerous services, such as the online sales area, without notice or liability.

Article 7. Order, steps to conclude online sales

The Customer must follow a series of steps, specific to each Product offered by the Seller, to complete the order. However, the following steps are automatic:

Information on the main characteristics of the product;

Choice of product, options (if necessary), and retransmission of essential customer data (identification, address, etc.)

Acceptance of these general conditions of online sale.

Verifying the purchase order and correcting errors if necessary ➢ Follow the payment instructions and payment for the products. ➢ Shipping of products. The Customer will then receive a payment confirmation by e-mail as well as an acknowledgment of receipt of the order form. The products will be delivered to the address indicated by the customer, for all products delivered. For the purposes of a purchase order, the customer agrees to provide his or her true identification. The seller reserves the right to refuse the sale of the purchase order, for example in the event of abnormal demand, orders executed by fraudulent means or for any other legitimate reason.

Article 8. Price

The price of the products offered for sale on the site is indicated appropriately by article and reference.

All orders must be paid in CHF (Swiss Franc).

When confirming the order, the price to be paid is included in the total price.

Offers and price confirmation duration are determined by website updates. The seller reserves the right to modify prices at any time, but the products will be invoiced according to the cost indicated when registering the order.

Article 9. Payment conditions

Customer payment can only be made by credit or debit card or Paypal.

Accepted credit or debit cards are mentioned on the website at the time of ordering. Seller reserves the right to change accepted credit or debit cards at any time.

After confirmation of the appropriate data, the transaction is immediately charged to the customer's credit or debit card, upon receipt of payment authorization from the customer's credit or debit card company.


In accordance with current Swiss law, all commitments to pay by credit or debit card are irrevocable. By relaying their credit or debit card information, the customer authorizes the seller to charge their credit or debit card with the amount corresponding to the total price.

In this regard, the customer confirms that he is the holder of the card to be billed and that the name on the credit or debit card matches that of the customer. The customer relays the sixteen numbers of their credit or debit card and its expiration date, in addition to the security code if necessary.

Paying by credit or debit card results in an authorization request, an automatic request to cancel the transaction. All transaction refusals, regardless of the cause, result in the cancellation of the purchase order.

The banking transaction by credit or debit card, carried out between the customer and the seller's site, is secure and therefore fully encrypted and protected.

Article 10. Delivery of the purchase order

10.1. Shipping method

The shipping method is chosen by the customer when confirming the order.

10.2. Delivery address

The customer is responsible for specifying and confirming the delivery address. The customer is responsible for shipping errors due to lack of necessary information when placing an order.

10.3. Cost of shipping

Delivery costs depend on the amount of the order and the shipping method chosen, and are subject to confirmation by the customer.

10.4. Inspection of the order upon delivery

The customer is responsible for inspecting the condition of the packaging and items within 48 hours of receiving the package.

All complaints must be sent by registered mail within 48 hours. Failure to file a complaint outside of the above period voids any action against the carrier and/or High Sticky Crew.

The customer must ensure that the products delivered correspond to the order. In the event of a defect in the nature or quality of the product compared to the specifications mentioned in the delivery note, the customer must inform High Sticky Crew customer service by e-mail at highstickycrew@gmail.com and send the product(s) to the address indicated in the conditions of article 11 below.

Article 11. Right of withdrawal

In accordance with current Swiss law, the customer has a period of 10 working days, including the day of receipt of the package, to exercise his legal right of withdrawal.

The customer who wishes to exercise his right of withdrawal must return the items within the aforementioned period in their original packaging, to the following address:

High Sticky Crew
Perrausa 71
1635 La Tour-de.Trême
Phone: +41 78 716 63 37

The refund will be made without delay, and no later than 30 days after receipt of the package by High Stick Crew.

Article 12. Data protection and rights

The information requested from the customer is necessary to process the order form, and in the event that the customer relays his personal information, he also has the right to access, rectify and delete this data.

The customer may also object to transfers of this data by third parties by a written request addressed to the seller via the e-mail address highstikcycrew@gmail.com or by registered mail to the following address:

High Sticky Crew
Perrausa 71
1635 La Tour-de.Trême
Phone: +41 78 716 63 37

The seller reserves the right to use this personal data for the purpose of sending promotional offers.

Article 13. Intellectual property rights

High Sticky Crew, its figurative mark, its commercial mark and any other mark such as its illustrations, images or logos on its products, accessories or packaging, whether or not withdrawn, are and are the exclusive property of High Sticky Crew, its affiliates, partners or licensed manufacturers.

Any reproduction, modification or total or partial use of its brands, illustrations, images and logos, whatever the means or method used, is strictly prohibited without the prior written authorization of High Sticky Crew.

In total, the customer is prohibited from directly or indirectly infringing the property rights of High Sticky Crew.

Article 14. Force majeure

The Seller's current contractual obligations may be suspended in the event of unforeseen circumstances or in the event of force majeure preventing or delaying the performance of these obligations. The seller will thus inform the customer of the occurrence of such an unforeseen circumstance or a case of force majeure within fifteen days from the occurrence of the date of the event.

If the suspension of the seller's contractual obligations exceeds the period of 15 days, the customer may cancel the current purchase order and the seller will reimburse the purchase order as indicated in the conditions of article 11.< /p>

Article 15. Non-waiver

The failure of one of the Parties demanding commitment to any of the obligations mentioned herein will be interpreted for the future as a waiver of the obligation in question.

Article 16. Contract invalidity clause

If one of the provisions of this contract has been withdrawn, this nullity will not result in the nullity of the other provisions of the contract, which will continue to be applied between the parties.

Article 17. Law

Online sales and these general conditions of online sale are governed by Swiss federal law.