The 10 HScrew Commitments
1 - We will never sell a product that we would not buy ourselves.
Every product available at HScrew is selected according to the same requirements as if we were buying it for our own consumption.
2 - We select products before marketing them.
Our catalogue does not grow to follow trends.
Each new product must demonstrate that it brings real value before it can find its place.
3 - We prioritize consistency over following trends.
An excellent harvest is not enough.
We are looking for products that can maintain their quality over time.
4 - We build your trust before you look for your next order.
Our goal is not to make a sale.
Our goal is to give you a reason to come back.
5 - We would rather lose a sale than lose your trust.
Why ?
If we believe a product doesn't meet your expectations, we'd rather guide you toward a better solution than sell you something unsuitable. Trust is built on honesty, not promises.
6 - We only update our catalogue when there is a real improvement.
Improving the selection, yes.
7 - We remain available when you need us.
Placing an order does not mark the end of the relationship.
Our service continues before, during and after your purchase.
8 - We prioritize lasting quality over immediate gains.
We prefer to take more time to do things properly rather than seeking quick results at the expense of quality.
9 - We continue to learn so we can advise you better.
Cannabis is constantly evolving.
Nous aussi.
We continue to train, test, compare and deepen our knowledge in order to offer you advice based on real experience.
10 - Every decision is made as if you were still ordering from us ten years from now.
Why ?
We are not looking for immediate gratification, but lasting trust. Every choice, from product to service, is designed to earn your loyalty today, tomorrow, and in the years to come.